Terms & Conditions

The following Terms and Conditions of Sale govern all sales made by Stellar Hoods (now referred to as the ‘Seller’) to you (now referred to as the ‘Customer’).

Please read though terms and conditions prior to placing an order. When you place an order, you are agreeing that you have read, understood and agree to the below terms and conditions.
Stellar Hoods holds the right to change or modify the terms and conditions upon its discretion, at its sole discretion and without the need for prior notice. Changes will be effective immediately upon notice thereof.

Payment Terms

Seller accepts Visa, Mastercard or Paypal accepted methods. All payments will be calculated in Canadian dollars.

Shipping

The customer shall be responsible for all shipping and freight charges including customs/brokerage frees and taxes. Orders will generally be shipped via Canada Post, unless otherwise specified. Title, risk, and ownership of goods are transferred to the customer upon point of shipment. Claims of damage within transit should be dealt with exclusively between customer and carrier provider. The seller will not be responsible for the shipping delays caused by a carrier.

Manufacturing Defects

It is the responsibility of the customer to inspect the merchandise upon receipt. Should the customer notice any defects for manufacturing reasons, the customer must notify the seller in writing within 7 days of the customer’s receipt of merchandise. Any claims must be on items that are unwashed, unworn, and in the original condition of sale.

Returns and Cancellations

Stellar Hoods may authorize for returns and exchanges up to 14 days after the customer has received their goods. The customer will be responsible for all freight and shipping charges on returned items. Any risks, liabilities or claims between the customer and the shipping carrier will remain within the ownership of the customer. All returns and exchanges must be on items that are unwashed, unworn, and in the original condition of sale.

Please send your returns to the following address:
Stellar Hoods
attn: Returns Department
312-1933A 10th Avenue SW
Calgary, Alberta, T3C 0K3

Prices, Quantities, Styles, Colors

The seller holds the authority to change prices of items without notice. The seller also holds the authority to change styles, colors, and fabrics. All orders are subject to item availability.

Promotional Codes, Coupons, Discounts

Discounts, promotion codes, and coupons cannot be combined, nor can they be applied to previous purchases or gift certificates. Discount does not apply to tax, shipping, or similar processing charges.

Disclaimer of Goods

Seller cannot guarantee slight variances in color, shade or construction of goods. The seller implies warranties of merchantability and fitness for particular purpose.

Disclaimer of Liability

The customer shall acknowledge that the sell is not responsible or liable for any direct or indirect damages resulting from the use of goods sold from the seller to the customer. This includes damages that may be incidental, special consequential,loss of profits, goodwill or other intangible losses, personal injuries or death.

Liability for Outside Vendors

Stellar Hoods shall not be liable for any work performed by any third party vendor referred by Seller. The seller hereby waives any right to assert any claim against Seller for work performed by any other third party or vendor.

Jurisdiction/Governing Law

These terms and conditions of sale shall be covered by and interpreted under the laws of the province of Alberta, and the federal laws of Canada. Should any of these provisions under the terms and conditions of sale be found invalid by any court having competent jurisdiction, the invalidity shall not affect the validity of the remaining provisions of the Terms and Use which shall remain in full effect.

Copyright of Materials on this website

All materials published on this website are protected under copyright and owned by Stellar Hoods, or the party credited as the provider of any material. No material from this website or any website owned, operated, licensed or controlled by the company may be copied, reproduced, or used for reasons other than those known by Stellar Hoods. You may only be allowed to copy any material from this website for personal use only, and only for noncommercial home use. Any material used for non personal use must be informed to Stellar Hoods and credited when appropriate. All trademarks and trade names are propriety ownership to Stellar Hoods.

Questions and Comments

Thank you for reviewing and agreeing to the terms and conditions of sale. Any questions in regards to the terms and conditions of sale can be directed to Stellar Hoods via email: info@stellarhoods.com, or by mail to the below address:
Stellar Hoods
Attn: Customer Service
312-1933A 10th Avenue SW
Calgary, Alberta, T3C 0K3